Tall Pines Roofing
- Helana Shumway
- 5 hours ago
- 4 min read
When it comes to roofs, there’s a lot to consider. Whether your home is in need of a few new shingles or an entire new roof, the process can be overwhelming. Tall Pines Roofing is here to help.
As a multi-generational, family-owned roofing installation business dedicated to providing customers with the best roofing experience possible, it’s no wonder Tall Pines Roofing is the fastest growing roofing company in Rochester.
Owner Matthew Hebert comes to this work with 30 years of experience. His wife, Jennifer, is co-owner, and sets appointments. His niece, Gabrielle, is the office manager. His son, Matthew Jr, works right alongside him daily and will eventually take over the business and continue the Tall Pines mission: to deliver the peace of mind every customer deserves.
Quality & Care
Tall Pines Roofing is dedicated to guaranteeing quality service, products, and support from the very first consultation. It is the only company in the area that offers an investment-grade fortified roofing system. This system covers your house in GRACE, the full Grace Ice & Water Shield underlayment that ensures durable coverage from water damage.
Tall Pines is also a Gold Plus Pro installer for Atlas Roofing shingles, one of only a few roofing companies in the area to provide this high-quality product. The shingles are top-tier quality and eco-friendly. When you install an Atlas roof with Tall Pines, Matthew says it is the equivalent of planting three trees. And the shingles’ unique chemical properties assure no streaking, meaning the color you buy is the color you keep for decades to come.
In addition to shingled roofs, Tall Pines Roofing is the premier metal roofing company in the Rochester area. The team has their own machine that prints the metal panels on-site, reducing product waste and guaranteeing perfect measurements and custom metal fitting and bending for a flawless finish. The 26-gauge steel used is made in the United States, and striated panels help prevent oil canning, resulting in a stunning roof that lasts in durability and aesthetics.
The Tall Pines Emerald Roofing System allows them to provide a 30-year workmanship warranty. It is especially praised for the lack of “fine print.” Tall Pines even offers an annual inspection for the first five years after new roof installation to make sure everything remains in mint condition. If there are any concerns, Tall Pines will address them immediately to ensure the roof’s longevity and durability.
“I can’t say enough good things about this company –their professionalism and quality workmanship are top-notch. They go above and beyond to ensure the client is satisfied. The team checks in regularly to keep you informed on their progress, and everything was put back and cleaned up meticulously. I highly recommend this company. Thank you, Matt!” - Kathleen A.
Customer-Centered Approach
While Tall Pines’ quality products set the company apart as a leader in the community, the team’s dedication to its customers is equally as important. Tall Pines prioritizes clear communication, meticulous attention to detail, and transparency through every step of service. At the customer’s initial roofing inspection, Tall Pines’ first goal is to listen. This is followed by a detailed review and documentation of the roofs’ condition, identifying all roofing needs and providing solutions. Free drone inspection assists this visit.
Matthew and his team strive to ensure customers do not face challenges or surprises throughout a project. Each project has a project manager on-site to answer questions and clearly communicate daily progress. The team provides each customer with a complete photo timeline from start to finish, for added transparency for customer satisfaction.
He believes in pulling the curtain back on the roofing industry and doing things differently. To him and his team, their work is not just about installing or fixing a roof; it is about caring for each customer’s needs as it relates to their home.
Tall Pines’ online reviews reflect that promise, with every single review accompanied by a 5-star rating on Google. They have been voted winner in the roofing category by Community Votes Rochester, and as 2025 Neighborhood Fave.
Tall Pines offers a range of flexible, affordable financing options to fit each homeowner’s budget.
“I think people should know that when we’re at your home, there’s nothing more important than that project coming out to perfection.” - Matthew
A Team Effort
In addition to his dedication to the customer, Matthew is deeply committed to his team. When asked about them, he responds eagerly, “I’m so lucky.” They are passionate about making sure each project gets done correctly, often putting in 12-hour days (or longer) in the summer months. Each Tall Pines technician is highly trained with years of experience in roofing systems.
All team members and Matthew have one thing in common: they put the customer first. He knows the financial and emotional commitments that go into choosing the right roof, and that is why he takes his work so seriously.
When working with Tall Pines Roofing, you are guaranteed the best quality, but you are also guaranteed premier customer service and care. At the end of the day, Matthew and everyone at Tall Pines want to guarantee their service is second to none. It’s a team effort, and they are ready to give you the best roofing experience possible.
A Local, Family-Owned Business You Can Count On for Years to Come.
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